Complete System Management, Systems Maintenance, Monthly Operating System Patching, Proactive Monitoring and Remediation of problems including errors from event logs that generate alerts, Virus and Malware Prevention, Cloud Data Backup, and Remote 24/7 support for up to 2 machines and 3 monthly incidents/requests
Small Business
Subscription Plan
Complete System Management, Systems Maintenance, Monthly Operating System Patching, Proactive Monitoring and Remediation of problems including errors and critical events in the event logs that generate alerts, Virus and Malware Prevention, Cloud Data Backup, and Remote 24/7 support for up to 1 Server and 4 endpoints. 3 monthly Technical Support incidents/requests
Small Business Plus and Enterperise
Small Business Plus
Subscription Plan
Complete System Management, Systems Maintenance, Monthly Operating System Patching, Proactive Monitoring and Remediation of problems including errors and critical events in the event logs that generate alerts, Virus and Malware Prevention, Cloud Data Backup, and Remote 24/7 support for up to 10 endpoints and one Server. 4 monthly Technical Support incidents/requests
Enterprise
Subscription Based Plan
Complete System Management, Maintenance, Monthly Operating System Patching, Proactive Monitoring and Remediation of problems including errors and critical events in the event logs that generate alerts, Virus and Malware Prevention, Cloud Data Backup, and Remote 24/7 support for any number of endpoint or servers. Technical Support incidents/requests will vary based on the number of machines on-boarded into the Managed Services Platform and the number TechCloud Resources for onsite support.